How to download comments from Instagram Reels
Reels tend to collect far more comments than regular posts, and the Reels viewer makes them especially awkward to scroll through or copy. Here is how to get them all into a file, and how to make sense of them once you have.
Updated Oct 6, 2026 · 7 min read
Why Reel comments are harder to collect
On a phone, Reel comments open in a sheet over the video. You scroll, Instagram loads another batch, replies sit collapsed behind “View replies” links, and the order isn’t simply oldest to newest — Instagram tends to put comments it considers most relevant first. On a Reel with a few hundred comments, reading them all is tedious; on one with thousands, copying them by hand isn’t realistic.
Reels also reach people who don’t follow the account, through the Reels tab and Explore. That usually means more comments, more one-word reactions and emoji, more tagging of friends, and more questions from people seeing the account for the first time. That mix is exactly why people want the comments in a spreadsheet: to separate the questions and leads from the noise.
Step 1: copy the Reel link
- In the Instagram app: open the Reel, tap the Share icon (the paper plane on the right side of the video) and choose Copy link.
- On a computer: open the Reel at instagram.com and copy the address bar. It will look like
https://www.instagram.com/reel/ABC123xyz/.
Links with tracking bits on the end, such as ?igsh=…, work fine; you don’t need to trim them. Links in the /p/ format for the same Reel also work, since a Reel is a post underneath.
The Reel must be on a public account. If the account is private, its comments aren’t visible to the public, and no legitimate outside tool can download them. Reels shared to your Story or sent in a DM still point back to the original Reel, so copying the link from there is fine as long as the original account is public.
Step 2: paste it into IGComments and download
- Go to IGComments, paste the link and press Get comments. There is no Instagram login and nothing to install.
- Wait for the fetch. A Reel with a few hundred comments is typically ready in seconds; one with tens of thousands can take a few minutes. You can leave the page and come back to the same link, or enter your email to be told when it’s ready.
- Choose CSV, Excel (XLSX) or JSON.
Reels with up to 200 comments are free to export. On bigger Reels you get the first 200 comments immediately as a free preview, with search and stats, and can unlock the rest with a one-time Export Pass: $4.99 for up to 10,000 comments, $9.99 for up to 30,000, or $14.99 for up to 100,000. There is no subscription. See pricing or the Reel comment exporter page.
What the download contains
One row per comment, replies included. The columns are #, comment_id, username, user_id, comment, posted_at_utc, likes, is_reply, reply_to_comment_id, reply_to_username, mentions and hashtags.
Replies matter more on Reels than people expect: creators often answer questions in reply threads, and viral Reels grow long arguments under a single top comment. Each reply carries the username and comment ID it answers, so you can keep threads together by sorting on reply_to_comment_id. If you only want the top-level reactions, use the top-level only filter before downloading.
The JSON download also includes a small block about the Reel itself: its URL, the owner’s username, the comment count Instagram reported, and when the comments were fetched — handy for keeping a record of exactly what was collected and when.
Two Reel-specific notes. A collab Reel appears on both creators’ profiles but has one shared comment section, so either link gives you the same comments. A remix is a separate Reel with its own comments; export it separately if you want both conversations.
The file doesn’t include display names, follower counts, emails or other profile details — only the comment data itself. Video views, plays and shares aren’t part of the export either; those are in Instagram’s own insights for the account owner.
Making sense of comments on a busy Reel
Before you open a spreadsheet, a few filters in IGComments do most of the work:
- Questions — shows comments that contain a question mark (
?or¿). On product Reels this is where “how much?” and “where can I buy this?” live. See finding questions and buying intent. - Has @mentions — comments that tag other accounts. On Reels, people tag friends to share the video, so this tells you how much of the conversation is people passing it along.
- Sort by most liked — the comments other viewers agreed with most, often a good summary of the general reaction.
- Date range — Reels can resurface weeks after posting. A date filter shows what people said during a second wave of views.
- Search — a word (“song”, “recipe”, “link”) or an @username.
The free stats panel adds the summary view: unique and repeat commenters, comments per day, the most active commenters, most-mentioned accounts, and the top words, hashtags and emoji. On Reels the top emoji list is often a surprisingly honest read of the mood.
Common uses for Reel comment exports
- Content ideas: collect the questions viewers asked and turn the best ones into the next Reel.
- Customer questions and leads: filter questions, export them, and hand the sheet to whoever answers DMs or sales enquiries.
- Brand and campaign reports: agencies exporting comments from a client’s or creator’s Reel to report on reactions, without needing access to the account.
- Giveaways run on Reels: keep a record of entries. For the draw itself, Pickfetti picks a random winner from the comments and publishes a proof page.
- Research: the JSON or CSV export gives clean text and timestamps for coding and analysis.
If the numbers don’t line up
Instagram’s comment count under a Reel is often higher than the number of comments you can actually see or export. The count includes comments that are hidden from everyone — filtered as spam, caught by Hidden Words, from restricted accounts, or later deleted — and no outside tool can download comments Instagram doesn’t show. A modest gap is normal. If the gap is large, IGComments flags it on the results page. The details are in why the Instagram comment count doesn’t match.
Comments also keep arriving. An export is a snapshot of the comments at the time you fetched them; if a Reel is still active, fetch it again later for the newer ones.
FAQ
Can I download comments from any Instagram Reel?
From any Reel on a public account, yes. Reels on private accounts can’t be exported because their comments aren’t publicly visible.
Do I need to log in to Instagram to download Reel comments?
No. Paste the Reel link into IGComments; you never enter your Instagram login and nothing is posted to your account.
Are replies to Reel comments included?
Yes. Replies are included and marked with the username and comment ID they answer. Use the top-level only filter if you don’t want them.
Is it free to download Reel comments?
Reels with up to 200 comments are free. Larger Reels show the first 200 free, then a one-time Export Pass unlocks the rest, starting at $4.99.
Can I download the Reel video itself?
No. IGComments exports comments only, not the video itself, its audio or its view counts.
Why does my export have fewer comments than the Reel shows?
Instagram’s count includes hidden, filtered and deleted comments that aren’t visible to anyone, so they can’t be downloaded. A small gap is normal.